# Digital transformation for public administration: from conception through design and implementation to production launch > Versione Markdown della pagina HTML canonica di Alfonso Fiorentino. Pagina HTML canonica: [https://www.egov-pa.it/en/](https://www.egov-pa.it/en/) SANTA FIORA (GR) · EGOV-PA.IT ALFONSO FIORENTINO # Digital transformation for public administration: *from conception through design and implementation to production launch* ![Portrait of Alfonso Fiorentino](https://www.egov-pa.it/assets/img/hero-alfonso-v2.jpg) I work alongside Digital Transition Officers (RTDs) and public-sector teams to activate services, consolidate them in day-to-day operations and complete the administrative closure of the projects that fund them. **I have over twenty years' experience applying digital technologies in the service of public administrations.** From 2022 to 2026, I worked as an Account Manager for the Dipartimento per la Trasformazione Digitale of the Presidency of the Council of Ministers, supporting NRRP projects for public-sector digitalisation and the principal investment programmes for ultra-fast networks. Across Central Italy, I supported local authorities, schools and universities, healthcare organisations and hospitals in implementing these measures, while also carrying out technical assessment processes in other parts of the country. Today I work on information systems, process digitalisation and technological innovation for the **Unione dei Comuni Montani Amiata Grossetana**, bringing the experience of supporting hundreds of public administrations into everyday operations. ## Numbers **800+** PUBLIC BODIES, UNIVERSITIES AND ORGANISATIONS SUPPORTEDsince 1995 **1,602** NRRP DIGITAL PROJECTS2022–2026 · 994 advisory · 608 formally assessed **0** PROJECTS LEFT UNFINISHED among funded projects supported through the implementation phase · since 1996 **€45M+** IN COMPLETED AND PAID-OUT PROJECTS **100+** PON, ERDF/FESR AND POR PROJECTSsince the 2000s ## Experience ### [Education, universities and research](https://www.egov-pa.it/en/experience/education-universities-research/) **2001–2023** · Contract teaching at the University of Florence Engineering, Education Sciences, Media and Journalism, and the School of Specialisation in Archaeological Heritage. Advanced education for public bodies and companies; applied research with the University of Naples Federico II and CNRS Marseille. [Activities and appointments](https://www.egov-pa.it/en/experience/education-universities-research/) ### [Regional digital innovation and governance](https://www.egov-pa.it/en/experience/regional-digital-innovation-governance/) **2008–2022** · Ancitel Toscana, ANCI Innovazione and ANCI Toscana Regional eGovernment and Digital Agenda projects: digital preservation, pagoPA, digital identity, ultra-fast broadband and innovation for local public bodies. **SUAP.** STAR, the Regional SUAP Network, help desk and support to public bodies. **Drones in public administration.** From the cloud prototype to Regione Toscana's Piattaforma Fotogrammetrica Toscana. [Activities and appointments](https://www.egov-pa.it/en/experience/regional-digital-innovation-governance/) ### [Support for public bodies](https://www.egov-pa.it/en/experience/public-body-support/) **994** NRRP projects supported for **291** public bodies NRRP, PON, ERDF, POR, Leader, GAL, WiFi4EU and regional funding: from the idea to funding, and from funding to a service in operation. Applications, suppliers, milestones and targets, delivery, testing and operational launch. [Activities and appointments](https://www.egov-pa.it/en/experience/public-body-support/) ### [Assessment and reporting](https://www.egov-pa.it/en/experience/assessment-reporting/) **608** projects formally assessed · **228** public bodies A scope separate from advisory work, with technical assessment functions performed on behalf of the Department. Cloud, websites and services, digital identity, pagoPA, app IO, PDND and digital notifications: checks, assessment, reporting and payment. [Activities and appointments](https://www.egov-pa.it/en/experience/assessment-reporting/) ## How I can help [1The cost of services after the NRRP](https://www.egov-pa.it/en/services/#post-nrrp-costs) - Rightsizing and review of over-provisioning - Renewals and multi-year planning - Project-by-project deadlines, remaining funds and other sources - Open source, in-house development supported by AI tools, interoperability and control of current expenditure [2New calls, projects and reporting](https://www.egov-pa.it/en/services/#new-calls-projects) - Identification and application - Project set-up and monitoring - Technical review and close-out - Documentation for monitoring, reporting and payment requests - Support in dealings with funding administrations and suppliers - Findings accompanied by practical directions for resolving them [3Support for the digital transition officer](https://www.egov-pa.it/en/services/#rtd-support) - Three-Year Plan for IT - Inventory of services and infrastructure, including SINFI - Cybersecurity - Interoperability and process review - Technical coordination with suppliers and service providers - Systems operations for small public bodies when needed [4AI governed by the organisation](https://www.egov-pa.it/en/services/#governed-ai) - Systems in the organisation's controlled cloud: knowledge bases and LLM Wiki environments for querying administrative acts, RAG with a process graph and workflows - Data control, privacy and security - Traceable sources and human accountability - Minimising the transfer of information to external services [Consulting services](https://www.egov-pa.it/en/services/)[Deadlines for the RTD](https://www.egov-pa.it/en/rtd-deadlines/) ## How to start An assignment can focus on a single objective — a deadline, a project check before close-out, or an application — or be ongoing support for the team. It starts with a review, followed by a proposal with a defined objective, timetable and fee. ## In-person meetings and remote work Remote work, including video calls, for operational delivery; in-person meetings for planning and decisions. ## Professional profile Education and professional experience, qualifications, clients and main areas of work. [View the full profile](https://www.egov-pa.it/en/professional-profile/)[Download profile](https://www.egov-pa.it/assets/download/Alfonso_Fiorentino_brochure_2026.pdf)