# Consulting services

> Versione Markdown della pagina HTML canonica di Alfonso Fiorentino.

Pagina HTML canonica: [https://www.egov-pa.it/en/services/](https://www.egov-pa.it/en/services/)

Operational support for digital transition officers and public-sector teams on projects, services, infrastructure and compliance.

## How I can help

          [1The cost of services after the NRRP](https://www.egov-pa.it/en/services/#post-nrrp-costs)

- Rightsizing and review of over-provisioning
- Renewals and multi-year planning
- Project-by-project deadlines, remaining funds and other sources
- Open source, in-house development supported by AI tools, interoperability and control of current expenditure

          [2New calls, projects and reporting](https://www.egov-pa.it/en/services/#new-calls-projects)

- Identification and application
- Project set-up and monitoring
- Technical review and close-out
- Documentation for monitoring, reporting and payment requests
- Support in dealings with funding administrations and suppliers
- Findings accompanied by practical directions for resolving them

          [3Support for the digital transition officer](https://www.egov-pa.it/en/services/#rtd-support)

- Three-Year Plan for IT
- Inventory of services and infrastructure, including SINFI
- Cybersecurity
- Interoperability and process review
- Technical coordination with suppliers and service providers
- Systems operations for small public bodies when needed

          [4AI governed by the organisation](https://www.egov-pa.it/en/services/#governed-ai)

- Systems in the organisation's controlled cloud: knowledge bases and LLM Wiki environments for querying administrative acts, RAG with a process graph and workflows
- Data control, privacy and security
- Traceable sources and human accountability
- Minimising the transfer of information to external services

## Operational detail

### The cost of services after the NRRP

Support with reviewing the full cost of services over time, without treating an indiscriminate reduction in spending as the objective.

- review of services, deadlines and renewal conditions;
- rightsizing of over-provisioned solutions and comparison of alternatives;
- multi-year planning, remaining funds and other sources of funding;
- assessment of interoperability, open source and in-house development supported by AI tools.

### New calls, projects and reporting

From reading the call to project close-out, with documentation consistent with the work actually carried out.

- identification of the funding line and eligibility check;
- set-up of the application, activity framework and monitoring;
- collection of technical and administrative evidence, review and close-out;
- handling findings with practical directions for resolving them and preparing the payment request.

### Support for the digital transition officer

Support for the office in understanding the administration's services and infrastructure and setting operational priorities.

- Three-Year Plan and inventory of services and infrastructure, including SINFI;
- cybersecurity, interoperability and process review;
- technical coordination with suppliers and service providers;
- systems operations for small public bodies when needed.

### AI governed by the organisation

Designing systems with the office that remain in the organisation's controlled cloud environment.

- knowledge bases and LLM Wiki environments for querying acts, RAG with a process graph and workflows;
- data control, traceable sources, privacy and security;
- integration of inference into existing procedures, with human accountability;
- minimising the transfer of information to external services.

## From civic networks to national digital services

A career spanning field-based design, applied research, advanced education, digital infrastructure, service coordination and technology experimentation.

- NRRP and PA Digitale 2026: cloud, PDND, PND, pagoPA, app IO, SPID/CIE, websites, digital services and Italia 5G
- Regional SUAP Network and CNS/SPID trials
- Rete Civica Unitaria del Casentino: Europe's first rural civic network, online tourism, web land registry and a general practitioners' intranet
- Amiata Wireless: Europe's first rural wireless network, three 5 GHz HiperLAN backbones and connected municipalities
- WiFi4EU and Wi-Fi infrastructure
- Piattaforma Fotogrammetrica Toscana, 3D-Data and drones in public administration
- Antenna Commander: antenna rotator control, maps, satellite tracking and radio/SDR
- Wi-Fi and HiperLAN network studies for complex settings and areas at risk of digital exclusion
- University teaching in multimedia communication, web technologies, information technology and European project design
- Advanced education for public bodies, companies, managers and specialist professionals
- Institutional portals, public communication and digital content
- Tourist signage with QR codes, 360° video and multimedia content
- IoT and monitoring systems for public utilities
- Drones for surveying, territorial monitoring, civil protection, the environment and public heritage
- AI for public administration: LLMs, RAG, document knowledge bases, LLM Wiki, automation and agentic systems
- Open source, AI experimentation, training, prototyping and development on GitHub

## How to start

An assignment can focus on a single objective — a deadline, a project check before close-out, or an application — or be ongoing support for the team.

It starts with a review, followed by a proposal with a defined objective, timetable and fee.

        [Contact and professional details](https://www.egov-pa.it/en/professional-profile/#contacts)